Requests and confirmation
After you submit a booking request, we review it and confirm the appointment or send a quote. Your booking page shows each status update.
Rescheduling
Need a different time? Contact us as early as possible and we will work with your professional to find another available appointment.
Cancellations
You may cancel a booking request at any time before it is confirmed at no cost. For confirmed appointments, please give at least 24 hours’ notice so your professional can offer the time to another customer.
Payment
No payment is collected online when you submit a request. Payment terms are confirmed with you before work begins.
Questions? Email hello@onzohome.com.